Job Description
Salary: $85K - $125K
Who are we?
Bitwerx, In c. is a team of industry experts focused on designing, building, and supporting innovative software solutions that leverage data to improve the customer journey.Our experience spans many industries with a focus on veterinary and dental, and our partners range from startups trying to bring a new idea to market to Fortune 500 companies looking to become more agile.
Job Summary:
We are looking for a Service Delivery Manager to join our growing team.Experienced Service Delivery Managers from all industries are encouraged to apply. You will join a fast-moving, cross-functional customer-facing team. The Service Delivery Manager is the key intermediary between our corporate customers and internal teams, ensuring seamless onboarding, effective adoption of Bitwerx systems, and optimized integration with related third-party systems to enhance customer operations. This role is responsible for guiding clients through our business and technology processes, enabling them to maximize the value of our services and technology. The ideal candidate will have strong relationship management skills, analytical critical thinking skills, a deep understanding of customer onboarding, and experience working with corporate business customers in a complex technology-driven environment.
What You'll Do:
* Note to applicants: This is a new role, and the candidate must be confident in establishing Bitwerxs formalized service delivery management practice.
What We're Looking For:
Bonus points for:
What We Offer:
Bitwerx, Inc. is an Equal Opportunity Employer. Your application will be considered regardless of race, color, national origin, age, disability, gender, sexual orientation, gender identity or expression, marital status, or veteran status. You must be legally authorized to work in the U.S.*
* You must physically be located in the U.S.A. East Coast Time Zone preferred.
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